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Cannot connect Camera Wifi cautium 4

Dear support,

I have recently bought a wifi camera cautium 4, but I did not manage to connect it to my box and/or to my mobile.

I tried to follow the step on the user guides with no luck. I used the app Yoose as recommended, but I could not link the camera to the wifi.

Also, I tried to connect directly from my mobile to the camera, but it requests a password that is not written anywhere. Under the camera there is only the ID and a SN number, which does not work when I enter it as a password.

Can you please let me know if I am missing something ? What are basically the steps to connect the camera to my wifi network, so that I can access to it through the cloud ?

Thanks, otherwise I will send it back for refund.

Regards,

Dimitri

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